
Gazdă
16.872 de recenzii
10.000+Recenzii
4.76 Scor
4,76
ScorGazdă de %{count} ani
9Ani de experiență ca gazdă
- Ocupația mea: Frontdesk, LLC
- Vorbesc engleză
- Locuiesc în: Charlotte, Carolina de Nord
Frontdesk offers trusted travelers exactly the stay they want - their kind of place, in their kind of neighborhood.
Recenzii primite de Frontdesk
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Scor 1 din 5
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ianuarie 2024Loud noise at night from the car park directly below the bedroom (really loud, you won’t be able to ignore it).
The place was not as described. There were black marks on walls of living room, kitchen and bathroom.
There was drawing on the base board of the bathroom (the wooden bit at the bottom of the wall).
There were dirty towels in the washer and hand prints on the fridge - I did not take pictures of these before my wife cleaned them.
The main issue was a safety concern: there was exposed wiring because the light directly above the shower had come out of its fixture. The host claimed that they would fix this and that a work order was put in place, however they did not follow through with this meaning that the shower wasn’t safe for the duration of our stay. The host actually missed a deadline to fix this that was given to them by AIRBNB support (noon December 31st; we checked out Jan 3rd) as I was told this was a violation of the companies safety policy.
Scor 3 din 5
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ianuarie 2024The space itself was beautiful, beautiful view of the park and the rooftop view was amazing! The dishes however were almost all dirty. Unfortunately, front desk revoked a day of my stay for reasons unknown that they did not discuss with us, didn’t help provide any accommodations after the fact, and then calling them at the number they provided, they were unavailable. I asked for checkout details to know what to, and they
didn’t respond. The link they gave for check in and had all the details didn’t work anymore. I’m very disappointed in front desk this time, the communication was 0 stars.
Ghiduri create de Frontdesk
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